Contact

IELTS Primer provides online IELTS preparation as a digital subscription service. Use the form below for account, billing, or general questions. We typically reply within 1–2 business days.

Billing and subscriptions

For plan details, recurring billing, and cancellation, see the Subscription page. Signed-in subscribers with an eligible Stripe subscription can use Manage subscription on that page to cancel or update payment details.

Refund requests

Refund requests are submitted from the Subscription page when eligible. See our Refund Policy for how reviews work.